YANA works to a set of values in our decision-making processes, affecting how we behave and what we expect from each other. They also show what you can expect from us.
we do what we say we are going to do, and in the best way possible for all concerned
we respect everyone’s right to confidentiality and anonymity with no judgement
we always act in the best interests of agricultural and rural business communities
we believe all people are of equal value and we show respect and care to everyone we have contact with
YANA makes a positive difference to agricultural and rural communities in East Anglia.
We have evidence of the difference we make to peoples’ lives and their mental health through our monitoring and evaluation processes.
After undertaking a Social Value review of the training we provide, we learnt that for every £1 invested, £3.85 worth of social value is created for society. For further details about this please email email@example.com.
“The service I received was great.
The flexibility and easy access to the charity worked well.”
FEEDBACK FROM A COUNSELLING CLIENT
“Very informative and hopefully useful going forward. Lots of practical big and small tips to improve world and home conversations and hopefully help people. Good combination of presentation and practical activities.”
FEEDBACK FROM A MENTAL HEALTH FIRST AIDER
In 2022 YANA had a 41% increase in the requests for help made to our helpline and 10% more people received our funded counselling, compared to the previous year.
People that received counselling noticed an improvement in three key areas of life; mental health, relationships and work.
Whilst 95% felt better able to manage their problems.
This means those people are able to experience a better quality of life through improved relationships, are able to think more clearly and work more safely.
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